Health and Welfare Counseling Center 129 https://www.129.go.kr/
The ‘Health and Welfare Counseling Center’ of the Ministry of Health and Welfare, where you can receive information and counseling related to health and welfare, provides information to resolve various civil complaints using telephone 129, online chat counseling, and video (sign language), as well as electronic and written correspondence. .
☞ Health and Welfare Counseling Center (129.go.kr) 129 보건복지상담센터
Ministry of Health and Welfare Health and Welfare Counseling Center 129 좋은뉴스
Inquiries and consultations through the Health and Welfare Counseling Center can check questions and answers by various categories.
Health care: Civil complaints answered by categories of health care policy, public health policy, health insurance policy, bioethics policy, and health industry policy
Social Welfare: Basic livelihood security, medical benefits, self-sufficiency projects, hope. tomorrow. Youth Raising Bank Account, Emergency Support Project, Next-Upper Class Identification Project, Youth Health and Mind Promotion Project, Community Service Investment Project, Mother and Newborn Health Management Project, Home Care Visit Support Project, Social Worker Qualification Criteria, Social Welfare Facilities, etc. Q&A
population. Children: childbirth policy, childcare support, daycare center installation. Inquiries about operation, childcare staff, children’s field projects, child welfare facilities, local children’s policies, population policies, online application for welfare, etc. Questions and Answers
old man. Disabled: basic pension project, welfare project for the elderly, long-term care system for the elderly, dementia (health promotion for the elderly), registration for the disabled, promotion of convenience for the disabled (mark), allowance for the disabled (pension), support for activities for the disabled, family support for the disabled, welfare services for the disabled, etc.
Crisis response: Mental health, mental health facilities and personnel, child abuse, missing child protection, elder abuse, missing elderly, homeless welfare, etc.
Consultation hours for each counseling topic and urgent counseling are available at different times, so you can check related information on the homepage. After selecting the number for each topic according to ARS information number 129, welfare. You can receive consultations on health-related complaints.
This is a guide to complaint numbers for each category according to ARS number 129.
No. 1: emergency welfare support, welfare blind spot
No. 2: health care, health promotion, health insurance
No. 3: childcare, children, childbirth
No. 4: Elderly, disabled, basic pension
No. 5: Basic livelihood security, medical benefits, self-sufficiency business, mother and newborn child voucher
6: Elderly and Child Abuse, Mental Health
No. 0: Connect with other counselors
Electronic Civil Petition
You can use civil affairs services such as health and welfare through the People’s Sinmungo (www.people.go.kr Anti-Corruption and Civil Rights Commission).
☞ Complaints > Complaint Guidelines > Complaint Application | A lifelong friend who gives strength, Ministry of Health and Welfare (mohw.go.kr)
Complaints by letter
Address and personal information along with complaints are submitted by address or fax. You can apply.
Postal address: General Civil Services Office, Ministry of Health and Welfare, 13 Doum 4-ro, Sejong Special Self-Governing City (Government Complex Sejong Building 10)
Fax number : 044-202-3910
Telephone complaint
Call 129 without an area code nationwide to provide guidance on health and welfare-related civil complaints and policy questions through a professional counselor. You can hear an explanation.
General Consultation: Weekdays 9~18:00
suicide prevention. Crisis response counseling such as emergency welfare support: 24 hours a day, 365 days a year