KakaoTalk customer center effective method
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KakaoTalk customer center effective method
KakaoTalk Customer Center
I have something to ask on KakaoTalk, which I use often, but there are many people who don’t know where to go. So, below, we will mainly deal with how to consult and inquire through the KakaoTalk customer center. 카카오톡 고객센터
KakaoTalk, which is used by many people, tends to have more inquiries about the app as the number of users increases. Many people feel more comfortable contacting us by phone rather than chatting. 좋은뉴스
KakaoTalk Customer Center Effective method – KakaoTalk Help Center
Since KakaoTalk has a lot of users, of course it will be a customer center consultation, but I thought so too! However, I’ve been asking a lot through chat, but I don’t think I’ve ever had a wired consultation at the Kakao Talk customer center.
KakaoTalk Customer Center Effective method – KakaoTalk Help Center
Then, let’s find out if KakaoTalk Customer Center can provide wired counseling, and if so, what is the KakaoTalk Customer Center phone number.
KakaoTalk phone number
KakaoTalk Customer Center Effective method – KakaoTalk Customer Center – KakaoTalk phone number
KakaoTalk customer center phone number. First, I went to the kakao customer center homepage on a PC. I searched for the KakaoTalk customer center phone number and looked at the homepage, but nothing about phone counseling came out.
KakaoTalk Customer Center Effective method – KakaoTalk Customer Center – KakaoTalk phone number
I also accessed the KakaoTalk app on my mobile and looked at the customer center, but there was only a company introduction like this, but no phone number anywhere.
Just in case, I searched on Naver and it was said that 1577-3754 was once the KakaoTalk customer center phone number, but now it is said that wired counseling is impossible at all.
KakaoTalk Customer Center Effective method – KakaoTalk Customer Center – KakaoTalk phone number
In conclusion, wired consultation is not possible through Kakao Customer Center, and the only way to inquire is through chat. This will cause a lot of inconvenience to KakaoTalk users. Now let’s learn how to contact the customer center via chat.
How to contact customer service
KakaoTalk Customer Center Effective Method – How to Contact Customer Center
To send an inquiry to the Kakao Customer Center, the KakaoTalk app must be running. With the app turned on, (1) in the bottom right… Click (2) and click the gear-shaped ‘Settings’ in the upper right corner. Then there is “Customer Center” at the bottom.
KakaoTalk Customer Center Effective Method – How to Contact Customer Center
When you select the [Inquiry] button, three tabs appear: “Inquiry”, “Chat Bot Consultation”, and “Common Questions”. Let’s take a look at it step by step. [Inquiry] Now, if you fill in your inquiry details and account information, you will receive an email response.
Frequently Asked Questions
KakaoTalk Customer Center Effective Method – How to Contact Customer Center – Frequently Asked Questions
However, this method is inconvenient because it is difficult to get answers to inquiries immediately. Next, ‘Frequently Asked Questions’ is a collection of frequently asked questions by KakaoTalk users, and can be viewed as help.
Chatbot consultation
Lastly, [Consulting a chatbot] Then, you can use a counseling chatbot or receive counseling from a counseling staff. If you select the [How to use the consultation chatbot] button, you will be notified in detail how to use the chatbot.
And if you can’t find an answer in a chat with the chatbot, you can switch to an agent. Personally, I think the most convenient way to inquire is to connect directly to a counselor rather than using a chatbot.
For reference, the counselor connection is available only between 10:00-18:30 on weekdays! If you select the [Contact Agent] button, the request for consultation will be accepted as soon as the request notice appears and the chat with the agent will be connected.
It’s a bit frustrating since you can only consult via chat, but the counselor listens to your inquiries, so you don’t have to worry too much. In the future, if you have any questions, please feel free to contact us via chat.