Let’s look at the DB Damage Insurance Emergency Roadside Customer Center phone number and emergency roadside service items. Emergency towing, tire replacement, tire puncture repair (earthworm), fuse replacement, emergency refueling, emergency rescue, battery charging, antifreeze replenishment, lock release, brake oil/power oil replenishment service, etc. case may occur. In such a case, do not panic, check the DB Damage Insurance emergency dispatch and accident registration method through this article, and file a report over the phone. DB손해보험 고객센터
DB damage insurance-emergency dispatch-customer center-phone number 좋은뉴스
DB damage insurance emergency dispatch customer center phone number
DB damage insurance customer center phone number
DB damage insurance emergency dispatch phone number
DB damage insurance emergency dispatch service items
Frequently Asked Questions (FAQ)
DB damage insurance emergency dispatch customer center phone number
DB damage insurance customer center phone number
DB damage insurance-customer center-phone number
DB insurance call center
Main customer center phone number: 1588-0100
Customer center operating hours: Monday-Friday 09:00-18:00, Saturday 09:00-13:00 (Closed on Sundays and holidays)
The customer center is open from 9:00 am to 6:00 pm on weekdays, and you can call an agent from 9:00 am to 1:00 pm on Saturdays. It is closed on Sundays and public holidays, and accident reception and emergency dispatch services are operated 24 hours a day.
DB damage insurance-customer center-phone number
Insurance contract loan/credit loan: 1544-0100
Mortgage/Line of Credit: 1661-2200
Insurance claims: 1566-1040
Bancassurance: 1688-0100
Environmental Liability Insurance Call Center: 1670-5420
TM exclusive product (long-term insurance): 1566-0100
TM exclusive product (car insurance): 1566-0000
Internet-only product customer center: 1566-0100
Customer center ARS number
DB Insurance-ARS
ARS number
Let’s look at the ARS connection number of the DB Insurance Customer Center. Through the customer center ARS, number 1 is emergency dispatch for car breakdown, number 2 is information on car accident registration, number 3 is consultation on new insurance subscription, number 4 is information on registration for illness/injury/fire insurance, and number 5 is changing or canceling sickness/injury/driver insurance , Insurance premium payment work, No. 6 automobile insurance change/cancellation, No. 7 loan, No. 8 connection to certificate issuance automation service and reception of customer complaints, and No. 0 can be connected to the counselor connection menu. However, in the case of holidays, ARS connection items may vary.
DB damage insurance emergency dispatch phone number
Emergency Call Number: 1588-0100
Emergency dispatch service operating hours: 24 hours a day, 365 days a year
Auto insurance accident registration and emergency dispatch services are open 24 hours a day. After connecting by phone to 1588-0100, you can apply for the service by selecting [Emergency dispatch for car breakdown] and [Car Accident Registration Guide] for car accident registration. .
Go to DB Damage Insurance
DB damage insurance emergency dispatch service items
DB damage insurance-emergency road service-items
1. Emergency towing service
If emergency towing is required for vehicle repair due to an accident or breakdown, we will tow to the nearest repair shop once a day, within the limit of the towing distance specified in the insurance policy, either 10km or 20km. If you subscribe to the Promica auto care service special contract, you can tow up to 60 km once a day for free.
However, if the subscribed towing distance is exceeded, a fee will be charged for the excess cost, and emergency towing may not be possible if there are restrictions on service provision due to the load or structure change of the vehicle.
2. Antifreeze replenishment service
If you cannot drive your vehicle due to lack of antifreeze, you can apply for antifreeze replacement service. However, antifreeze replenishment service is not provided for electric vehicles (EVs).
3. Fuse exchange service
This is a service that exchanges the fuse through an emergency dispatch service when it is difficult to operate the vehicle due to fuse short circuit or disconnection.
4. Emergency refueling service
If the car is stopped due to complete exhaustion of fuel during operation, emergency refueling service is provided up to 2 times during the insurance period, up to 3L per time. However, in the case of emergency refueling in excess of 3 liters, or in the case of additional use of emergency refueling service after the second use during the insurance period, fuel costs must be paid.
5. Emergency rescue service
If the insured vehicle runs off the road or is unable to operate the vehicle on its own due to obstacles, emergency rescue services are available. However, the emergency rescue service is limited to cases where rescue is possible without additional rescue equipment, and if special rescue is required, a separate fee may be charged.
6. Battery charging service
If the vehicle cannot be driven due to a discharged vehicle battery, we will take action to start the vehicle. If you want to replace the battery, you will have to pay for it yourself, and battery charging service is not provided for electric vehicles.
7. Tire replacement service
In the event of a flat tire, this service replaces a spare tire only if there is a spare tire in the customer’s vehicle.
8. Tire puncture repair service
In case the vehicle cannot be driven due to a puncture in the tire, this service repairs the puncture area. In case the location of the puncture is difficult to visually check or if there is a hole in the side of the tire, etc., it is difficult to provide a tire puncture repair service In some cases, emergency towing or tire replacement service may be provided.
9. Unlock service
This is a service that unlocks the vehicle through emergency dispatch when the vehicle key is left inside the vehicle or the vehicle door cannot be opened due to loss of the vehicle key. (However, the trunk lock is excluded, and it is difficult to provide service for foreign cars and some vehicles where the lock cannot be unlocked.
10. Brake/power oil replacement service
If you cannot drive your car due to lack of brake oil or power oil, this is a service that replenishes the lack of oil. Brake oil and power oil can be replenished within 1L. This service is available only for internal combustion engine vehicles (electric vehicles are not eligible for the service).
Frequently Asked Questions (FAQ)
1. Can I insure the towing fee after using a towing company close to the site instead of an insurance company towing company?
After requesting sos emergency dispatch service in an emergency situation, if it is deemed impossible to wait for the DB damage insurance dispatch company due to unavoidable circumstances (tunnels, dangerous highways, etc.) You can get a refund with In this case, you must first apply for an emergency dispatch to the DB Insurance Call Center, and please note that refunds are only possible when it is judged to be in a dangerous situation.
2. How many times can Promy Emergency Roadside Service be used?
Emergency dispatch service can be used a total of 6 times based on the insurance subscription period (1 year). However, if the insurance period is less than 1 year, you can use it 3 times, and if there is a limit on the usage limit according to the automobile insurance agreement, such as emergency dispatch and emergency refueling, a charge will be incurred when the limit is exceeded.